Privacy Policy

Effective Date: October, 2024

Your Privacy Matters to Us

At Mailerwave, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our email marketing platform and services.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or platform, including:

  • Personal Information: Name, email address, billing information, and any other information you voluntarily provide when creating an account, subscribing to our services, or contacting us.
  • Non-Personal Information: IP address, browser type, device information, and usage data to improve user experience and optimize our services.
  • Cookies: We use cookies to track your activity on our site, personalize your experience, and improve functionality. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your user experience
  • Process payments and billing
  • Communicate with you about your account, service updates, and promotions
  • Respond to customer support requests
  • Ensure compliance with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell, trade, or share your personal information with third parties except in the following cases:

  • With service providers who assist us in operating our platform, processing payments, or delivering services (e.g., payment processors, cloud hosting).
  • When required by law, to comply with legal obligations, or in response to valid legal requests.
  • To protect the rights, property, and safety of Mailerwave, our users, or the public.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Data Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to the processing of your data in certain situations.
  • Request a copy of the personal data we hold about you.

To exercise these rights, contact us at privacy@mailerwave.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Please review this policy periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at privacy@mailerwave.com.