Terms of Use

Effective Date: October, 2024
Last updated: August 1, 2025

By using the Mailerwave platform, you agree to comply with and be bound by these Terms of Use. Please read them carefully before accessing or using our services.

1. Acceptance of Terms

By accessing or using Mailerwave, you agree to these Terms of Use, our [Privacy Policy], and any additional terms that may apply to certain features. If you do not agree, please discontinue use of our platform.

2. Eligibility

To use Mailerwave, you must be at least 18 years old and have the legal authority to enter into a binding contract. By using the service, you confirm you meet this requirement.

3. Use of the Platform

You are granted a limited, non-exclusive, non-transferable license to use Mailerwave for lawful purposes only.

You agree to:

  • Use the platform for legitimate email marketing activities only.

  • Comply with all applicable laws (including CAN-SPAM, GDPR, and Nigerian data/privacy laws).

  • Provide accurate information when creating an account.

  • Keep your account credentials secure and notify us of any unauthorized access.

Prohibited Use:
You agree not to:

  • Send unsolicited emails (spam) or misleading messages.

  • Distribute viruses, malware, or perform harmful actions.

  • Misrepresent your identity or affiliation.

  • Harvest or misuse personal data without consent.

  • Attempt to reverse-engineer, duplicate, or misuse platform functionality.

4. Intellectual Property

All content and features on Mailerwave (including our logo, software, code, and branding) belong to us or our licensors. You may not copy, modify, distribute, or create derivative works without our written consent.

5. Billing and Payments

By subscribing to a Mailerwave plan, you agree to the pricing and payment terms listed on our website.

  • Recurring Billing: Fees are automatically charged to your selected payment method.

  • Refunds: First-time subscriptions include a 30-day money-back guarantee. After that, no refunds are provided.

  • Plan Changes: You can upgrade or downgrade anytime. Changes may result in prorated adjustments.

6. Termination of Use

We reserve the right to suspend or terminate your account for violating these terms or engaging in harmful or illegal activity.

You may cancel your account at any time. Upon cancellation, your access will be revoked, and associated data may be permanently deleted.

7. Data Ownership and Content Responsibility

  • You retain full ownership of the data (e.g. email lists, campaign content) you upload.

  • By using Mailerwave, you grant us a license to store, process, and send that data solely to provide the service.

You are solely responsible for:

  • The content of the emails you send (text, images, links, etc.).

  • Ensuring your content complies with all relevant laws, including privacy, advertising, and anti-spam regulations.

8. Confidentiality

Mailerwave’s platform contains confidential technology, methods, and data. You agree not to share, duplicate, or misuse any of our proprietary information or systems.

9. Indemnification

You agree to indemnify and hold harmless Mailerwave, its affiliates, and team members from any claims, damages, or legal expenses resulting from:

  • Your violation of these Terms.

  • Your misuse of the platform.

  • Any third-party claims related to your email content or conduct.

10. Limitation of Liability

Mailerwave is provided “as is.” We do not guarantee uninterrupted, error-free, or secure service.

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages.

  • Our total liability to you will not exceed the amount you paid us in the past 12 months.

11. Force Majeure

We are not responsible for service delays or disruptions caused by events outside our control, including natural disasters, power outages, internet failures, war, or government restrictions.

12. Changes to These Terms

We may update these Terms from time to time. If we do, we’ll post the new version on this page. Continued use after updates means you accept the revised terms.

13. Governing Law

These Terms are governed by the laws of Nigeria, without regard to conflict of law rules.

14. Contact Us

For questions, complaints, or legal notices, please contact:

📧 support@mailerwave.com